Are you an experienced professional with a passion for beauty, wellness, and exceptional customer service? TUbeauty Med Spa is seeking a Front Desk Supervisor to join our dynamic team in Culver City, CA. This is your chance to be part of a high-end medical spa dedicated to providing luxurious and transformative experiences for our clients.
About Us
At TUbeauty Med Spa, we specialize in personalized aesthetic and wellness treatments, from injectables to skin rejuvenation therapies, IV drip treatments, and more. Our mission is to combine expert care with an unparalleled client experience in a serene and welcoming environment.
What You’ll Do
As the Front Desk Supervisor, you’ll play a key role in ensuring smooth day-to-day operations while creating a welcoming environment for our clients. Your responsibilities will include:
- Client Experience:
- Greet clients warmly, ensuring they feel welcomed and cared for.
- Answer questions about services and products, providing knowledgeable recommendations.
- Scheduling & Administration:
- Manage bookings for treatments, ensuring optimal scheduling for clients and staff.
- Maintain a well-organized appointment system, minimizing wait times and maximizing efficiency.
- Oversee front desk operations, ensuring seamless communication between clients and the spa team.
- Sales & Product Promotion:
- Assist with product sales, educating clients about the benefits of our skincare lines and treatments.
- Meet or exceed sales targets through upselling services and products tailored to client needs.
- Team Leadership:
- Train and guide front desk staff, setting high standards for service and professionalism.
- Monitor team performance, ensuring consistent quality and efficiency.
- Address any client concerns or escalations promptly and professionally.
Who You Are
We’re looking for someone with:
- Experience: Minimum of 2 years in a similar role, preferably in a medical spa or luxury wellness environment.
- Skills: Strong organizational, multitasking, and problem-solving abilities. Proficiency in scheduling software and point-of-sale systems.
- Sales Expertise: Proven ability to drive product and service sales while maintaining client trust and satisfaction.
- Customer Focus: A warm, professional demeanor and a passion for delivering exceptional client experiences.
- Leadership: Ability to motivate and manage a team with a positive, solutions-oriented attitude.
Why Join TUbeauty Med Spa?
- Competitive compensation and performance-based bonuses.
- Discounts on spa services and products.
- Opportunities for professional development and growth.
- Be part of an exciting new spa that prioritizes innovation, care, and excellence.
Location: TUbeauty Med Spa, 6009 Washington Blvd, Culver City, CA
